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My City
Pricing

Simple municipal pricing

Built for Canadian municipalities. Scaled to your community.

Plans start at CA$5,400/year.

Annual pricing is based on municipality population and deployment requirements.

Small Municipality

Up to 10,000 residents

CA$5,400per year

Municipal

10,001–25,000 residents

CA$8,400per year
Most Popular

Municipal Plus

25,001–50,000 residents

CA$9,900per year

Large Municipality

50,001–100,000 residents

CA$14,900per year

Enterprise / Large Municipalities

Custom

100,000+ residents · Multi-municipality, enterprise or highly integrated deployments.

Request a Municipal Quote

All plans include

Tiers differ by population only. There is no feature held back for a larger plan, and no per-seat charge at any size.

Annual contract

Annual subscription with renewal options.

Start with a 1-year term and renew annually as your municipality grows. We do not ask a municipality to sign a five-year agreement to get a sensible price.

  • Unlimited residents
  • Unlimited staff and teams
  • Unlimited administrators
  • Web platform
  • Mobile experience
  • Citizen issue reporting
  • Automated routing
  • Work management
  • Status tracking
  • Notifications
  • Resolution confirmation
  • Dashboard & analytics
  • Canadian hosting
  • Daily backups
  • API access
  • Security controls
  • Product updates
  • Support
Annual price by municipality population.
PopulationAnnual price
Up to 10,000 residentsCA$5,400
10,001–25,000 residentsCA$8,400
25,001–50,000 residentsMost PopularCA$9,900
50,001–100,000 residentsCA$14,900
100,000+ residentsCustom
90-day trial

Run My City for 90 days. Free.

We set the platform up for your municipality — your departments, your issue categories, your routing rules — and your teams run it for three months. If it is not right for you, we withdraw it and you pay nothing. If it is, we move to an annual agreement.

We help you start with a structured evaluation and assess the platform before moving to an annual deployment.

Request a 90-Day Trial

The 90 days include

  • Full platform access
  • Initial configuration
  • Department setup
  • Issue categories
  • Routing configuration
  • Staff onboarding
  • Training
  • Support